Job Details
Job Description
About WorkWiser
WorkWiser is a modern co working space in Somerset West that provides a productive, collaborative, and inspiring environment for businesses, entrepreneurs, and remote professionals. We pride ourselves on offering exceptional service, a friendly atmosphere, and a workspace our members love coming to every day.
We are looking for a professional and welcoming Receptionist to be the face of our space and provide outstanding support to our members and visitors.
Role Overview
As the Receptionist, you will be the first point of contact for all guests and members. Your role is to create a warm, organized, and professional environment by assisting with daily operations, managing front desk duties, and ensuring that all members receive excellent service.
Key Responsibilities
Welcome guests, members, and visitors with a friendly and professional attitude
Manage the front desk, including answering calls, emails, and walk in enquiries
Assist members with workspace needs, bookings, and general support
Maintain a clean and organised reception area and common spaces
Manage meeting room bookings and ensure rooms are prepared for use
Handle incoming and outgoing mail and parcels
Support the operations team with administrative tasks
Maintain accurate records, sign in logs, and access control
Assist with onboarding new members and explaining WorkWiser’s facilities
Help coordinate events, workshops, or community activities when needed
Report maintenance issues to the operations team
Uphold the WorkWiser culture by creating a welcoming community feel
Requirements
Must be based in Somerset West or within the Helderberg area
Previous experience in reception, front desk, or customer service is preferred
Strong communication and interpersonal skills
Professional appearance and a positive, friendly demeanor
Ability to multitask, stay organised, and manage time well
Comfortable using email, calendars, and basic office software
Reliable, punctual, and able to work independently
A customer focused mindset with a desire to help others
Experience in a co working space environment is an advantage but not required
What WorkWiser Offers
A positive and vibrant working environment
Supportive team culture
Exposure to a wide network of professionals and businesses
A beautiful, modern office environment with great coffee